At The Ac Zone Private Limited, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit and shop on our eCommerce website.
1. About Us
The Ac Zone Private Limited, established in 1995 as a Currimbhoys Family Initiative, has been a trusted name in the HVAC industry for over a century. With a legacy built on expertise and customer satisfaction, we offer premium air conditioning, HVAC, ventilation, rust proofing, and air purification products through our online store. Our registered office is located at:
#99, Harrington Road, A1 Harrington Court, 14th Avenue, Chetpet, Tamil Nadu – 600031, India.
2. Information We Collect
We collect personal information to provide you with a seamless shopping experience, process orders, and improve our services. The information we collect includes:
Personal Details: Name, email address, phone number, shipping and billing addresses.
Order History: Products purchased, preferences, and service requests.
Technical Information: IP address, browser type, operating system, device details.
Cookies and Tracking: We use cookies to personalize your experience, improve website functionality, and analyze usage patterns.
3. How We Use Your Information
The personal data we collect is used for the following purposes:
To process and fulfill orders and payments.
To communicate with you regarding your orders, offers, and updates.
To personalize your shopping experience and recommend relevant products.
To improve our website’s functionality and customer support.
To comply with legal obligations and prevent fraudulent activities.
We do not sell or rent your personal data to third parties.
4. Data Sharing and Third Parties
We may share your information with trusted third parties only for the following purposes:
Payment Processors: To complete financial transactions securely.
Shipping Partners: To deliver products to your address.
Service Providers: For website maintenance, analytics, and customer support.
Legal Compliance: When required by law or in response to legal requests.
All third-party partners are bound by confidentiality agreements and are obligated to handle your data securely.
5. Security of Your Information
We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website is secured using SSL encryption, and sensitive information such as payment details is processed by PCI-compliant payment gateways.
However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.
6. Cookies Policy
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and remember user preferences. You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality and user experience.
7. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request correction, deletion, or restriction of your data.
Opt-out of marketing communications at any time.
Withdraw consent where processing is based on your permission.
To exercise any of these rights, please contact us at [Insert Contact Email].
8. Children’s Privacy
Our website is not intended for children below 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. We encourage you to review this page periodically. Continued use of the website after changes implies your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
The Ac Zone Private Limited #99, Harrington Road, A1 Harrington Court, 14th Avenue, Chetpet, Tamil Nadu – 600031 Email: support@theaczone.com Phone: +91 (44) 28192035
